Privacy Policy
Last updated: February 26, 2026
1. Introduction
Hasaki Express ("the App", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Hasaki Express mobile application.
By installing or using the App, you agree to the terms of this Privacy Policy.
2. Information We Collect
We only collect information that is necessary for operating delivery and logistics services.
2.1 Personal Information
- Full name
- Phone number
- Internal account credentials (if applicable)
2.2 Delivery & Order Information
- Pickup and delivery addresses
- Order details, order codes, and delivery status
- Proof-of-delivery images (if applicable)
2.3 Location Information
- Device GPS location (only with your permission)
- Location data is used solely for delivery coordination, route optimization, and order tracking
2.4 Device Information
- Device type and operating system
- Application crash logs and performance data for service improvement
3. How We Use Your Information
We use collected information for the following purposes:
- Operating and managing delivery services
- Tracking and confirming order status
- Communicating with users during delivery processes
- Improving app performance and user experience
- Ensuring system security and preventing fraud
4. Data Sharing and Disclosure
Information may only be shared in the following cases:
- When required by law or competent government authorities
- With internal systems or technical partners directly supporting Hasaki Express operations
- With your explicit consent
5. Data Storage and Security
- User data is stored on secure servers
- Appropriate technical and organizational measures are applied to protect data from unauthorized access, loss, or disclosure
- Access to personal data is limited to authorized personnel only
6. User Rights
You have the right to:
- Request access to or correction of your personal information
- Disable location tracking through your device settings
- Request account deletion and data removal in accordance with internal policies
7. Children's Privacy
Hasaki Express is not intended for users under the age of 18.
We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published within the App or on the official Privacy Policy page.
9. Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us:
- Application: Hasaki Express
- Operating Company: Hasaki LLC
- Support Email: [email protected]
- Website: hasaki.com